There are several ways to contact the NEa.

Contact details

You can reach the NEa by telephone on working days during office hours by dialing the phone number below.
The NEa Helpdesk is available to answer all of your queries about emissions trading and renewable energy for transport on working days between 09.00 AM - 12.00 PM. and 03.00 PM - 05.00 PM.

  • Telephone: +31(0)70-456 8050

Mailing address

Dutch Emissions Authority
P.O. box 91503
2509 EC The Hague

Get directions using Google Maps

Visiting Address

Dutch Emissions Authority
Koningskade 4
2596 AA The Hague

ID required

ID is required when visiting our address. All visitors must present legally valid proof of ID at the reception, i.e. a passport, driver's license or ID card.

Access by public transport and walking directions from The Hague central station

The NEa is easy to reach by public transport – our building is only a 10-15 minute walk from The Hague central station. Walk north-west out of the station and you will enter Koningin Julianaplein square. Turn left onto Bezuidenhoutseweg, then turn right to cross the intersection. On the other side you will enter Koningskade, with the Malieveld park (grassland) on your right. Just keep walking straight ahead for about 10 minutes, and you will see our building on the right. Please sign in and provide your ID at reception upon arrival. Reception is located on the ground floor in the lower section of the building.

Use Google Maps to view walking route

The NEa is also accessible by bus from The Hague central station, by taking no. 69 or 79 from the CS/Schedeldoekshaven stop. Exit after the first stop and walk straight along Koningskade for 5 minutes; our building will be on the right.


If you have a complaint about the NEa, please complete the complaints form and send it in to us.